Shipping policy

Shipping Policy

This shipping policy applies to all orders within India.

Order Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Gujarat:
Estimated delivery time is 6–7 business days after dispatch.

Other States in India:
Estimated delivery time is 7–10 business days after dispatch. In some remote locations, delivery may take up to 15 business days depending on courier service availability.

Order Tracking
Once your order has been dispatched, tracking details will be provided via email or SMS. You can use the tracking number to monitor the delivery status of your order.

Shipping Charges
Shipping charges depend on the delivery location and the specific product. The exact shipping cost will be displayed during checkout.

Failed Delivery
If the package cannot be delivered due to incorrect address, unavailable recipient, or refusal to accept the package, it may be returned to our fulfillment partner. In such cases, the shipping and handling charges may be deducted from any applicable refund.

Courier Partners
We work with trusted courier partners such as DTDC, Blue Dart, and Ecom Express to ensure reliable delivery across India. The courier service used may vary depending on serviceability of your pincode.

Receiving Your Order
Please inspect the package carefully at the time of delivery. If the package appears damaged or incomplete, you should refuse the delivery or mark the package as "Damaged" and contact our support team on the same day.

Public Holidays
Orders are not delivered on bank or public holidays. Deliveries will resume on the next working day.

Shipping Delays
While we aim to deliver orders within the estimated time, delays may occur due to circumstances beyond our control such as weather conditions, courier delays, or operational issues.

In rare cases where a shipment is delayed or stuck in transit, the courier partner may take additional time to resolve the issue. Customers are advised to track their order using the tracking information provided.